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Chartered Insurance Institute
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Contact

Customer Service (UK)

42-48 High Road, 
South Woodford,
London, E18 2JP
United Kingdom

Tel: +44 20 8989 8464
customer.serv@cii.co.uk

 

 

Standard opening hours (UK)

UK Call Centre

08.00pm - 17.00pm (GMT) - Monday to Friday
Closed Saturday and Sunday 

UK Reception

09.00am - 17.00pm (GMT) - Monday to Friday
Closed Saturday and Sunday

 

Further Information

The Chartered Insurance Institute Hong Kong Ltd

Room 1901B
Allied Kajima Building
138 Gloucester Road
Wanchai
Hong Kong

Tel. +852 2520 0098
hkenquiries@cii-hk.com

 

Feedback

We welcome feedback on all aspects of our service, please don't hesitate to let us know what you think by completing the form below.

All general enquiries should be sent directly to customer.serv@cii.co.uk

 
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If your feedback constitutes an expression of dissatisfaction (complaint) we will ensure this is dealt with under our Complaints Policy.

Complaints

As part of our commitment to maintaining high levels of customer service, we have established a policy to ensure complaints are dealt with swiftly and completely. If you are unhappy with any aspect of our service, please get in touch so we can put things right for you and improve our service.

Pdf icon small View our complaints policy

 

Exams

For enquiries about examination entry confirmation or permit contact admissionpermitenquiries@cii.co.uk