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Chartered Insurance Institute
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Customer Service (UK)

42-48 High Road, 
South Woodford,
London, E18 2JP
United Kingdom

Tel: +44 20 8989 8464



Standard opening hours (UK)

UK Call Centre

08.00pm - 17.00pm (GMT) - Monday to Friday
Closed Saturday and Sunday 

UK Reception

09.00am - 17.00pm (GMT) - Monday to Friday
Closed Saturday and Sunday


Further Information

Chartered Insurance Institute Hong Kong

Unit B, 22nd Floor,
Two Chinachem Plaza,
68 Connaught Road Central,
Hong Kong

Tel. +852 2520 0098



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As part of our commitment to maintaining high levels of customer service, we have established a policy to ensure complaints are dealt with swiftly and completely. If you are unhappy with any aspect of our service, please get in touch so we can put things right for you and improve our service.

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