What is a learning statement?
A learning statement provides a record of the units and resultant credits you hold which can be used towards completing our qualifications. This includes both units and exams obtained through other awarding bodies (such as other professional bodies, universities etc.) that you have told us about. Importantly, it also sets out in simple terms the requirements necessary to complete a qualification you are or may be considering working towards.
What different types of learning statement can I request?
Financial Services; this statement explains the requirements necessary to complete a financial services qualification, you can choose the particular qualification you are working towards. It will also tell you the total financial services credits you hold as well as any qualifications you have completed.
General Insurance; this statement explains the requirements necessary to complete a general insurance qualification - you can choose the particular qualification you are working towards.
Overview; this statement summarises both credits held and all CII qualifications gained but will not explain the requirements necessary to complete a CII qualification.
Can anyone request a learning statement?
Both members and non-members can request a learning statement. Given that a learning statement is used as a reference to the credits and qualifications held with the Chartered Insurance Institute, benefit would only be found in requesting one if some level of credits was held either through completing our qualifications or through accreditation of prior learning.
How do I request a learning statement?
Go to www.cii.co.uk/learningstatement and follow the instructions.
How soon and where is my learning statement emailed?
Your statement will be emailed to your registered email
account within 30 minutes of your request.
What if I request a learning statement online and it does not arrive?
If your registered email address is your work address, it
could be your organisation's SPAM filters are not allowing the
email to appear. Please speak to your relevant IT contact.
How do I view or change the email address my statement will be delivered to?
You can view and amend your registered email address by following this link
My learning statement has arrived and I cannot open the document. Why is this?
Our learning statement is in PDF format and therefore requires
your computer to have the Adobe Reader program. You can download
and install the program for free at www.adobe.com
What if I receive my learning statement and it is blank?
It could be because you hold insufficient qualification data. If
this is not the case, please email email@example.com
or call +44 (0)20 8989 8464.
What if I have difficulties interpreting the information on my statement?
Guidance notes are given on the reverse side of your
personalised learning statement. These will help you correctly
interpret the information given on the front of your statement,
these notes are especially helpful when planning further study. If
you require further guidance on interpreting the information on
your statement please contact Customer Service. Email Customer Service or
call +44 (0)20 8989 8464.
During what times will my statement be delivered?
Your learning statement will be delivered to your registered
email address during business hours only: Mon-Fri, 8.00am-5.00pm
(excluding public holidays). Requests made outside of business
hours will be processed at the beginning of the next business
Why doesn’t my recognition of prior learning appear on my learning statement?
Recognition of prior learning only shows once it has been
claimed (paid for). Please check whether you have paid for your
credits and contact us if it still doesn't appear.